Call us today

08 9300 1068

What we do
Insurance claims

Reliable results for your policy holders

Disaster relief

Your reliable disaster response teams

Solutions painting

The finishing job for your customers

Thermal imaging

Innovative technology solutions

Strata repairs

Fast and reliable strata repairs

Solutions roofing

Get the job done right for your customers

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What we do
Insurance claims

Reliable results for your policy holders

Disaster relief

Your reliable disaster response teams

Insurance claims

The finishing job for your customers

Thermal imaging

Innovative technology solutions

Strata repairs

Fast and reliable strata repairs

Solutions roofing

Get the job done right for your customers

Our business

About us Contact us Locations FAQ Testimonials
What we do News Gallery Our capabilities

Find us

08 9300 1068

PO Box 91, Joondalup

WA 6919

Australia

Big storms, damaging winds and bushfires can cause massive damage and leave your policyholders or strata residents without a functioning workplace or a safe place to call home.

At Solutions Building Group, we have a large team of customer service and repair coordinators, as well as Trade Partners on standby who are ready to respond immediately to a catastrophic event.

Our long-established disaster response services include

  • Immediate response teams - 365 days a year
  • SMS and phone communication with policyholders
  • Emergency temporary repairs
  • Fast damage assessment and quotes
  • Standby customer service coordinators, supervisors and trades

Catastrophe response team

After a natural disaster, Solutions Building’s Catastrophe Standby Team is on call to spring into action and respond to all clients within an hour of receiving their claim.

With connections to hundreds of qualified and highly skilled tradespeople. We are able to ensure the most urgent issues are dealt with while simultaneously managing the needs of properties that have suffered from minor damage.

We will keep in touch with your policyholders and manage their expectations so that they feel they are being looked after.

Why choose Solutions Building Group?

As a fully licensed construction and building repair supplier for the insurance industry, we have proven repeatedly that we are able to provide excellent response times and outstanding service during times of natural disaster.

Key to the success of our catastrophe response plan are:

  • 24/7, 365 day per year service for both residential and commercial property
  • User-friendly online client portal for the easy booking and tracking of claims
  • A policy of contacting insurance clients within one hour of their claim being allocated
  • Effective strategies for prioritising claims
  • Trained staff on standby to assist with increased demand during busy times
  • A large team of skilled tradespeople on call to respond quickly to emergencies

Contact Solutions Building Group today

Easier claims. Faster repairs. Better customer satisfaction.

Assign a claim today